Privacy policy

Effective: 4 October 2026

This policy covers the SLI Business Book Android app and its hosted web application, operated by Software Lab India. Contact: softwarelabindia@gmail.com.

Information processed

• Account: name, email address, optional support phone number, account identifier and a password hash. The password is checked for sign-in; the stored credential is hashed.
• Business records you enter: firm and customer/supplier contact details and addresses, GST and billing details, inventory, sales/purchases, payments, expenses, account/UPI details, financial reports and related records. Optional fields and modules are used only when you choose to provide data.
• Files and images: business logos, product images and import/backup files you select. Saved records and uploaded images are stored with your business. Downloads are saved to a location you choose.
• Security and operations: session identifiers, action/audit history and technical request/error information. Hosting processes network information such as IP addresses; the app uses hashed IP/email keys to limit sign-in abuse.
• Device storage: sign-in cookies, language/preferences and public app assets. Optional offline mode stores business snapshots and drafts on your device.

Why we use it

We use information to create and secure accounts, provide billing/inventory/accounting features, save and synchronise business records, manage authorised staff access, generate documents and reports, answer support or deletion requests, and prevent abuse. The current app does not contain an advertising SDK or an advertising tracking feature.

Account support and administration

The Software Lab India platform owner can view registered account contacts, signup and sign-in dates, owned business contacts, trial and subscription history, and record support notes/follow-up dates. Account suspension and password-reset actions require authorised owner controls and are logged. A reset link is issued only after the operator confirms identity verification; the customer chooses a new password. Passwords are never displayed. You can update your support phone in Account profile; it is not automatically verified. Administrative suspension does not delete records or remotely remove downloaded/offline copies.

Access and sharing

Cloudflare provides the hosted application and database infrastructure. Authorised Software Lab India support/administration personnel may access information when necessary to operate the service, investigate issues or carry out your request. Authorised members of a business can access its records according to the application's roles. Do not give staff access unless you intend to share the business's records with them.

Publishing products to the optional public store exposes the selected catalog and business contact information. Exported invoices/files and email/WhatsApp drafts are shared with recipients or external services when you choose to do so. Those services apply their own policies. Information may also be disclosed when required by law or to protect the service and its users. We do not sell personal data or use it for advertising.

Optional direct WhatsApp delivery

When enabled and you choose Send through SLI WhatsApp, we send the selected bill attachment, customer WhatsApp number, business name, invoice number and total to Meta WhatsApp Business Platform for delivery. Confirm the customer agreed to receive the bill. We retain delivery identifiers, status, sender/recipient, the sending user and permission timestamp for support and duplicate prevention. The recipient can reply STOP to stop SLI WhatsApp bill messages; we keep a hashed suppression record. Meta and recipients process their copies under their own policies. Direct sending remains unavailable until the business messaging account is activated.

Permissions

The Android app requests camera access only when you choose a camera barcode-scanning feature. Camera frames are used by the scanner on your device; they are not uploaded as a video feed. File selection and exports use Android's system picker. The app does not request contacts, precise location, microphone, SMS reading or broad device-storage access. You can revoke camera permission in Android settings.

Security and retention

Connections use HTTPS; access to business records requires an authorised session. Passwords are stored as hashes. No service can promise absolute security. Keep your device and account secure, especially when enabling offline copies on a shared device.

Account and business records remain while the account is used, unless you remove eligible records or request deletion. We complete verified deletion requests within 30 days. Specific tax/accounting, legal, fraud-prevention or security requirements may require limited retention; we identify the reason and applicable period in our response and restrict retained records until they can be removed or anonymised. Downloaded, shared and device-local copies are managed separately by their holders.

Your choices and deletion

You can update your business details, choose optional uploads/offline storage, export supported records and request correction or deletion through support. Request deletion of your account and associated data. The request page is accessible without sign-in and explains verification, timing and shared-business exceptions. Signing out clears app-managed offline copies and drafts from that browser, subject to its pending-draft warning; it does not delete your server account or files you exported.

Audience and changes

This business tool is intended for adult business owners and their authorised staff, not children. Changes to data handling will be reflected on this page with an updated effective date. Contact softwarelabindia@gmail.com with privacy questions.